This Privacy Policy describes how Save99 ("we", "us", "our") handles information when you use our Android application and website at https://save99.io.vn. Save99 lets users submit supported media links for processing and downloading, subject to availability, copyright law, and third-party terms.
1. Information We Process
Depending on how you use the service, Save99 may process:
- Links you submit: Media URLs you paste or share to Save99, along with the media type, requested format and processing status.
- Technical information: IP addresses, timestamps, browser or device details, error information, and server access/security logs that may be collected when requests are made.
- Content files: Media processed temporarily to prepare or convert a file for download.
- Preferences: Language choices or other settings stored locally in the app or browser.
Using the basic download features does not require creating a Save99 account. Do not submit private links, passwords, access tokens or sensitive personal data.
2. Why We Process Information
We use information to provide requested downloads or conversions, send files to your device, troubleshoot errors, maintain service security, apply request limits, prevent misuse, and meet applicable legal requirements.
3. Media Downloads and Storage
Save99 may temporarily store media on its servers while processing a request. Temporary files are subject to cleanup procedures; some may persist longer when a job fails or troubleshooting is necessary. We do not promise that all files are deleted immediately after each download.
When a file is saved to your Android device, its storage and deletion are controlled by your device and its download manager. You can delete downloaded files using your device's file manager.
4. App Permissions and Features
The Android app uses internet connectivity to load Save99 and process downloads. It may receive a URL or text you intentionally share from another application, and it may use Android's download manager to save files. Clipboard text is used only when you choose to paste it or trigger a corresponding app action, subject to your Android version.
The core downloader does not need access to your contacts, microphone, camera or precise location. If app permissions or integrations change, we will update this policy.
5. Third-Party Platforms and Service Providers
When you submit a link, requests may be made to the relevant platform and necessary hosting or infrastructure services. These third parties may independently process technical information under their own policies. Save99 has no control over their content availability, privacy practices or platform restrictions.
6. Cookies and Local Storage
Our website may use browser local storage or necessary cookies to remember preferences and support site functionality. If analytics, advertising SDKs or additional tracking tools are enabled in the future, we will update the policy and, where required, request consent.
7. Sharing and Sale of Information
We do not sell personal information. Information may be processed by service providers where needed to operate the website and app, respond to valid legal requests, investigate abuse, or protect the safety and availability of the service.
8. Retention and Security
We retain technical logs, operational data and temporary files only as reasonably needed for service delivery, security, troubleshooting, or legal obligations. Retention periods vary according to the type of information and operational requirements. We use HTTPS and reasonable security safeguards, but no internet service can guarantee complete security.
9. Your Choices and Rights
You can choose not to submit a link, delete downloaded files on your device, clear browser storage, or stop using the service. Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold. Contact us using the details below; we may need to verify your request.
10. Children's Privacy
Save99 is not specifically designed for children under 13. We do not knowingly seek to collect personal information from children under 13. If we learn that data was collected contrary to applicable law, we will take appropriate steps to address it.
11. International Use
Save99 may be accessed from different countries. Information may be processed in locations where our hosting and service providers operate, subject to applicable privacy requirements.
12. Changes to This Policy
We may revise this policy when our features, service providers or legal obligations change. The current version and its effective date will be published on this page.
13. Contact Us
Application: Save99: Video Downloader
Website: save99.io.vn
Contact email: chungga1804@gmail.com
Operator: LQC
Country: Vietnam